Shipping policy

Shipping Policy

Last updated: June 10, 2026

Order Processing

At Pacifica, we strive to process all orders within 1–2 business days. Once your order has been dispatched, you will receive a tracking email with details on how to track the status of your shipment.

Domestic Shipping — United States

We offer various shipping options to ensure your order reaches you quickly and efficiently. The following shipping options are available for domestic shipments:

Shipping Method	Shipping Cost	Estimated Delivery Time
Standard/Free	Free	5-7 business days
Expedited	Calculated at checkout	3-5 business days
Express	Calculated at checkout	1-3 business days

International Shipping

For international orders, please allow 7–21 business days for delivery. Please note that customs and duties are the responsibility of the customer, and any applicable fees will be charged upon delivery.

Order Tracking

Once your order has been dispatched, you will receive a tracking email with details on how to track the status of your shipment. You can use this tracking number to monitor the progress of your order on the shipping carrier's website.

Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us at support@pacifica.shop within 10 days of the expected delivery date. Please include your order number and photos of the damaged items, if applicable. We will work with you to resolve the issue as quickly as possible.